Privacy Policy

Minnetonka Moccasin Co.®

Privacy and Cookies Notice

Effective Date: 10/01/2020


Minnetonka Moccasin Company, Inc. (herein “Minnetonka”, “we”, “us” or “our”), a business corporation based in the United States, with our headquarters located at 1113 East Hennepin Avenue Minneapolis, MN 55414, United States, is committed to protecting and respecting your privacy and personal information.

We believe in providing transparency around our privacy practices, including how we collect, use, and share personal information (herein, “personal information” refers to any information that identifies you or is about you as an individual), and your related privacy rights. As a result, we have laid out the personal information we collect from you when you purchase our products, use our services (including interacting with our website, herein “Website”), and make contact or interact with us in any other way. “You” or “your” refers to the person accessing our products and services, including our Website.

This Privacy Notice describes what we do with your personal information, your choices and rights, and how to contact us with any questions. Please read it carefully so you can make an informed decision about your use of our services and Website.


  1. Scope of This Privacy Notice
  2. How We Collect Personal Information
  3. Categories of Personal Information We Collect
  4. How We Use Personal Information
  5. Legal Basis for Collecting and Using Your Personal Information
  6. Marketing, Preferences, and Links to Third Party Websites
  7. Collection of Personal Information From Minors
  8. Sharing and Sale of Your Personal Information
  9. Protection of Personal Information
  10. How Long We keep Your Personal Information
  11. Where Will We Transfer Your Personal Information
  12. Cookies Notice
  13. Your Privacy Rights
  14. Questions and Contacts
  15. Changes to Our Privacy Notice



1.      Scope of This Privacy Notice

This Privacy Notice applies to anyone who interacts with us in any way in relation to our products and services (for example, providing us personal information through our Website’s online forms when purchasing a product, or when sending us information by email). This Privacy Notice provides details about the personal information we collect about you, how we use it as a personal information “controller” (i.e., a company that determines the purposes of and means for data collection, use, and sharing), and how we protect and safeguard your personal information. This Privacy Notice also provides information about your rights as an individual, in relation to this personal information that we collect from you. These rights may commonly be referred to as your “Consumer Rights” under the California Consumer Privacy Act (“CCPA”) or your “Data Subject Rights” under the European Union General Data Protection Regulation (“GDPR”).

We may also provide you with further legal information and/or privacy notices as necessary, depending on the way we interact with you and the services we provide to you. These may also apply to you, for example, when you consent to them or where they apply to the performance of a contractual arrangement with us.

2.      How We Collect Personal Information

We may collect personal information about you from various sources and channels, including when you use our Website, purchase our produces, or interact with our services in any other way. This typically includes through your contact with us by phone, physical mail, text message, email, and through interactions with us on our website, including any online web forms you complete and submit to us (for example in checking your Order Status or setting up an account). Other interactions may include signing up for newsletters or other marketing materials, and through your contact and interaction with us on social media, blogs, surveys, and/or product feedback communications.

We may also occasionally collect personal information from you or third party service providers where we have legal basis to do so, for example obtaining credit reporting background check results or SSN to assess creditworthiness in relation to our business-to-business relationships with you.

We may also collect certain online identifiers, which may be considered personal information, through your use of our Website. This information includes online activity information and technical information about your usage activities, to the extent that such information constitutes personal information. We may also set cookies on your web browser or use other tracking technologies when you interact with websites, applications, or advertisements in our network. This allows us to collect certain website usage data and online identifiers which, under certain privacy regulations, may be considered personal information. However, in many cases such data may be aggregated or anonymized, and may only ever be used to attempt to identify you as an individual where we have a legal basis to do so (for example in the case of an investigation into fraudulent transactions). For more information refer to our “Cookies Notice” in section 12 below.

3.      Categories of Personal Information We Collect

We may collect various categories of personal information from you, detailed below. We may collect, and may have collected during the previous 12 months:

  • Contact information, such as your name, shipping and billing address, email address, and phone numbers;
  • Account Information, such as your username, order history, return information, and consent and preferences (e.g., to receive newsletters);
  • Credentials, such as passwords, password hints, and similar security information used for authentication and account access;
  • Other unique identifiers such as date of birth where we have legal basis to collect such information;
  • Marketing and contact consents and preferences, such as consent to receive marketing and/or newsletters, product updates and promotions by email and/or mobile text messaging;
  • Payment information, such as card number (credit or debit card), bank account number, or other financial account number and account details;
  • Information you provide us voluntarily regarding our products (for example, product reviews), and, if you communicate or interact with us on social media (e.g., via tags, direct messages, etc.), we may also collect relevant information in relation to and to enable us to respond to your interaction with us, such as your social media profile details (username, name, contact details, etc.), posts in relation to use of our products and services, your social media account name and any relevant available information such as posts or and image content you create in relation to use of our products;
  • Marketing preferences, marketing activities, your customer feedback, information relating to competition or prize draw entry or other promotions, and responses or information you provide to us voluntarily in relation to your use of our products and services, such as customer satisfaction surveys;
  • We may collect information about interaction with, and responses to, our marketing communications;
  • Any personal information you send to us in emails, attachments, and other communications that you send us or otherwise contribute (such as product feedback communications or information you submit via the “Contact Us” webform on our Website);
  • Relevant personal information for regulatory, contractual, or other legal reasons, typically if you are in a business-to-business relationship with us or we are collecting your information in relation to employment. In these circumstances, we may request further information and relevant details if required by law, or as needed as part of entering into a contractual relationship with you;
  • Business-to-business related certifications and background checking data to assess creditworthiness, which may include tax identification, SSN of business owner(s), reseller certifications, business contact information, and any publicly available business information, including marketing and social media presence. As we collect this information in relation to our business-to-business relationships with you, it may be considered personal information if you are a sole trader, or if you are an employee of a business and we are collecting information on you specifically (e.g., your contact information such as work email address);
  • Professional or employment-related information for job applicants, which may include, for example, your job search criteria and preferences, employment and educational history, qualifications and skills, reference information, background check information, compensation or compensation expectations, ability to work in relevant countries, languages spoken, and other information contained in your resume or job application.

Some of these personal information categories we collect may be defined as “sensitive” under differing laws and regulations and require special protections. Such sensitive personal information you provide us with will only be collected where we have a legal basis to do so, such as with your consent or to fulfill a legal obligation, and will be protected appropriately as described in the below section 9 “Protection of Personal Information”.

Data and online identifiers we collect through our Website (e.g., through cookies and other tracking technologies) may include IP addresses, preferences, web pages visited prior to coming to our Website, information about browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), and information about how you interact with our Websites (such as pages visited, timestamps, clicks, scrolling, browsing times and load times). For more information refer to our “Cookies Notice” in section 12 below.

4.      How We Use Personal Information

Your personal information may be used by us, our employees and service providers, and disclosed to third parties for the following purposes:

  • Communicate with you, including by sending you updates related to transaction or shipping status, responses to questions or communications you send to us (e.g., as a response to communications you have with our Customer Service team), and other relevant service or product-related announcements;
  • Perform our services, including providing our Website services, order fulfilment, maintaining accounts and contracts, providing customer service, fulfilling transactions, monitoring disputes, or verifying information;
  • Notify you about changes to our products and services;
  • Manage our affiliate, distributor, and customer relationships, including to enforce or apply the agreements concerning you (including any applicable agreements between you and us);
  • Perform marketing, including providing relevant details and informational updates related to our products and services, or advertising our products and services online. This could include “remarketing” or “retargeting”, whereby users of our Website may be marketed to on other third-party websites through use of Marketing Cookies – see “Cookies Policy” section 12 below for further information. In addition to third-party cookies, remarketing may also involve our use of personal information (such as name and email address) collected from you in prior interactions, which may then be used to provide you with relevant updates, marketing, or other information related to your prior interactions with our products and services.
  • We may also respond to or use social media posts and content (e.g., photos and posts of your use of our products where you tag or interact with our company accounts) for marketing and customer service purposes if and where you tag or interact with us in relation to our products and services. For example, we may re-post an image or content you create to our website for marketing purposes. However, this activity will be done in accordance with any preferences and consents you provide to us and social media platforms, and we may request your consent where required by applicable law;
  • Administer promotions such as offering product discounts, giveaways, or other incentives;
  • Undertake monitoring, market research, trend analysis, and customer satisfaction survey activities to verify, maintain, or improve the quality and types of products and services being provided, including on this Website, or to handle and respond to complaints or questions, analyze your interactions with our products and services, or act on feedback you provide through surveys, product feedback, emails, etc.;
  • Audit our transactions and interactions, for purposes where we have legal grounds to do so, such as security or for regulatory compliance;
  • Detect, remediate, and, if applicable, prosecute any physical security or information security-related or criminal incidents, including protecting against any illegal activity such as fraud to ensure the security and integrity of our services;
  • Enforce our legal rights and comply with legal or regulatory obligations including in connection with court orders, complaints, or performance of identity verification to respond to certain requests for information, or to establish, make, or defend against legal claims;
  • Act in the public interest, in line with any laws that apply;
  • Evaluate job applications and business proposals (e.g., agreements or requests proposed by affiliates and distributors, or prospective affiliates and distributors);
  • Perform background checks and assessing creditworthiness including obtaining and reviewing credit reports and other relevant data for our business-to-business transactions and contracts.
  • To post testimonials to our sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial if required by applicable law. If you wish to update, or delete your testimonial, please contact us at privacy@minnetonkamocc.comand be sure to include your name, testimonial location, and contact information.

5. Legal Basis for Collecting and Using Your Personal Information

We process your personal information when we have a legal basis to do so. This could include:

  • You have consented to the use of your personal information in a particular way. When you consent, you can have the right to revoke your consent, however this does not necessarily mean it is possible or that we are obligated to cancel or reverse any previous actions taken based on any consent previously provided. Details of how to exercise your legal rights are set out in section 13 below - “Your Privacy Rights”;
  • We need your personal information to provide you with services and products, or to respond to your inquiries. In other words, so we can perform our contract or fulfil our obligations as part of any transaction with you or take steps at your request before entering into a contract or transaction;
  • We have a legal or regulatory obligation to collect and/or use your personal information, such as to comply with regulatory requirements or to comply with a court order or law enforcement request.

Taking into account applicable laws as well as your individual interests, rights, and freedoms, we may also collect or use personal information for a number of legitimate business interests. These legitimate interests may include:

  • Pursuit of our commercial activities and objectives;
  • Improvement and development of our business operations and service offering;
  • Protection of our business, employees, customers, and other stakeholders;
  • To manage our relationship with you and any service providers who provide products or services for us. This may include to provide shipping, to check that you have received a service, to validate payment for invoices, and to provide marketing to you;
  • For research and analysis so that we can monitor and improve our products, services and Website based on sales trends, Website usage data, and similar;
  • To enforce or apply our policy terms and conditions or other contracts, or to protect our (or our customers’ or other people’s) rights, property, or safety;
  • To exercise our rights, to defend ourselves from legal or other claims and to keep to laws and regulations that apply to us and the third parties we work with; and
  • To take part in, or be the subject of, any sale, purchase, re-structuring, merger or takeover of all or part of our business.

We may be required to obtain your personal information to comply with our legal requirements, to enable us to fulfil the terms of our contract with you or in preparation for us entering into a contract with you. If you do not provide the relevant personal information to us, we may not be able to provide the Website and the Services to you.

6.      Marketing, Preferences, and Links to Third Party Websites

We or our service providers on our behalf may use your personal information to send you marketing through various channels (such as by online advertising or social media, email, or text), however, we only use or share your personal information to send you marketing material if we have your permission (“consent”) or a legitimate interest as described above in the “Legal Basis for Collecting and Using Your Personal Information”, section 5. If you do not want to receive direct marketing from us, depending on your jurisdiction you may have the right to opt out, withdraw your consent, or object. For example, you may opt out by clicking on the unsubscribe links that appear in emails we send or contacting us at to update your contact and marketing preferences and consents. Please also see further details on choices you have relating to cookies in the “Cookies Policy”, section 12, and details of other privacy rights you have in section 13 below, “Your Privacy Rights”. 

Our Website may also contain links to and marketing from the websites of third parties. We have no control over the content or operation of these websites, nor do we control the confidentiality or privacy practices of the website operators. Consequently, any personal information you submit through such websites is governed by the privacy policies of the websites in question. It is therefore your responsibility to find out about the third party policies in order to protect your personal information when visiting these third party websites.

7.      Collection of Personal Information From Minors

Our Websites and our services are not designed or intended to attract children under 13 years of age, and we do not knowingly collect information from minors. To use the Website, you must be the age of legal majority in your place of residence. By using the Website, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Website. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information to us. If you believe we have collected Personal Information from a child under the age of 13 without consent, please contact us at

8.      Sharing and Sale of Your Personal Information

We may disclose your personal information to service providers and other third parties. Over the last twelve months we may have disclosed to such third parties any of the categories of personal information outlined in the above section 3, “Categories of Personal Information We Collect”, wherever we have legal basis for such sharing. However, we endeavor to share only the minimum relevant personal information that is required to fulfill the business purpose for sharing such personal information.

We may disclose, and over the previous twelve months may have disclosed, personal information to the following categories of third parties:

  • Our affiliates - Our current or past affiliated companies;
  • Our service providers - Our business partners, suppliers and sub-contractors who help us provide our Website, products and services, or manage our affiliate and business partner (e.g., retailer) relationships. This includes, for example, our e-commerce platform provider, analytics providers, mailing providers, payment service providers, marketing and advertising service providers, website development and troubleshooting service providers, and our shipping providers and other distributors;
  • Our professional advisers - including accountants, lawyers and other professional advisers that assist us in carrying out our business activities;
  • Government authorities and third parties involved in legal or regulatory action - External agencies and organizations (including the police and the relevant local authority) for the purpose of complying with applicable legal and regulatory obligations;

We may also disclose your personal information to other third parties, for example:

  • In the event that we sell or buy any business or assets, or restructure our business or assets, we may disclose your personal information to the prospective affiliate, seller or buyer of such business or assets;
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation.

While we do not sell personal information in exchange for monetary consideration, we do share, and over the preceding twelve months may have shared, personal information for other benefits that could be deemed a “Sale,” as defined by the California Consumer Privacy Act in the California Civil Code 1798.140 section (t)(1). This includes sharing of identifiers (such as IP address or email address), commercial information (such as product interest), and internet or other electronic network activity usage data with advertising partners and networks, and website analytics companies. You have the right to direct us to not sell your personal information. Please see Section 13 “Your Privacy Rights” for further details on how to exercise this right.

9.      Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information, taking care of its integrity and availability and avoiding its damage, loss, alteration, destruction, or unauthorized use. Personal information collected about you will be handled only by authorized personnel and in compliance with applicable laws and regulations to ensure it is appropriately safeguarded and not inappropriately disclosed.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or via our Website and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access. If you have reason to believe that your or others’ personal information is no longer secured appropriately, please immediately notify us at

10. How Long We Keep Your Personal Information

We will retain your personal information for as long as is necessary for purposes for which it was collected. The precise period will depend on the reason why it was collected. Those periods are also based on the requirements of applicable data protection laws, applicable legal and regulatory requirements and periods relating to the commencement of legal actions.

11. Where Will We Transfer Your Personal Information?

We are headquartered in the United States and we will process your personal information in the United States. Your personal information will be transferred and stored in the United States.

If we transfer personal information outside the European Economic Area (EEA), we will implement appropriate and suitable safeguards to ensure that such data will be protected as required by applicable data protection law. For further information as to the safeguards we implement please contact

12. Cookies Notice

This Cookies Notice applies when using our Website.

What is a cookie and how are they used on our Website?

Our Website uses cookies to distinguish you from other users of the Website. Cookies are pieces of information stored directly on the device you are using by your browser. Cookies allow us to recognize your device and allow our website to remember certain information about you (such as preferences, or items that may have been added to your shopping cart), and to perform analytics and other functions in relation to your, and others’, use of our Website. This helps us to provide you with a good, secure, and personalized experience when you browse our Website and also allows us to improve the Website over time.

Cookies set by us on our Website are called “first-party” cookies, used to help evaluate and enable performance and the secure functionality of our products and services, including our Website. These may enable us to collect or remember certain usage data and data about your device. This may include data on website pages visited prior, during and after visiting our Website, clicks or interactions made with the pages on our Website, consents and preferences, time spent on our pages and date/timestamps of visits and interactions, device identifiers such as IP address or operating system type, and browser type.

We also use “third-party” cookies, which are cookies from a website domain other than our Websites. These are used for our website analytics, site functionality, security, and marketing efforts by sharing usage and device-related data with relevant third parties.

We and third parties performing services on our behalf may use cookies for security purposes (for example, in helping prevent fraud), to facilitate navigation, to display information more effectively, and to personalize your experience while using the Services (for example, saving items in the shopping cart so that they remain there if you leave a webpage and return later). In addition, we may use the information to gather statistical information about the usage of the Services in order to understand how they are used, continually improve their design and functionality, and assist us with resolving questions about them. Cookies further allow us to present to you the advertisements or offers that are most likely to appeal to you. We may also use cookies to track your responses to our advertisements and we may use cookies or other files to track your use of other websites.

What choices do you have regarding cookies?

The first time you visit our Website, you may be displayed a banner providing you with information about the use of cookies on our Website. If you wish to opt out of cookies on our Website, you may be able to do so by adjusting your browser settings, which may vary based on the browser you use. The links below provide information on cookie settings for several types of browsers:

Please note that if you opt out of all cookies through your browser, some parts of our Website may not work correctly since some cookies perform essential functions. You may also opt out of third-party use of cookies and device identifiers in some instances with the relevant third-party directly (see links to our third-party marketing service provider websites below). Alternatively, you may be able to opt out of a third-party service provider's use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using your specific device and/or web browser’s settings to block or clear certain cookies, however note that if you block certain cookies some parts of our Website may not work correctly.

Google Analytics

In addition to the cookies detailed below, we use Google Analytics to better understand your use of our Website and Services. Google Analytics collects information such as how often users visit our Website, what pages are visited, and what other sites may have been used prior to visiting. Google uses the data collected to track and examine websites usage, to prepare reports on its activities and share them with other Google services, and to contextualize and personalize the ads of its own advertising network. More information about how Google Analytics collects and processes data can be found here.

Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can also opt out of and manage your preferences for Google’s use of personalized advertising and related cookies by visiting Google’s Ad Settings, and Google Analytics also offers an opt-out mechanism for the web available here.

Do We Use Google Maps?

This website, mobile application, or Facebook application uses Google Maps APIs to enable “store locator” functionality. To better understand Google's Privacy Policy, please refer to this link.

What types of cookies are on our Website and why?

We use the following types of cookies for the following purposes:

Strictly Necessary Cookies: These cookies are essential for you to browse our Website and use its intended functionality, including accessing secure areas of the Website or moving items to the shopping cart before making a purchase. These cookies cannot be opted in or out of.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies: These cookies enable the website to provide enhanced functionality. They may be set by us or by third-party service providers whose services we have added to our pages (for example, adding Customer Service Chat support to our site).

Marketing Cookies: These cookies may be set on our Website by our advertising and marketing service providers. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They are based on uniquely identifying your browser and internet device. This recognition is used to serve relevant adverts, links, or other information about our products and services to users visiting other websites after having previously visited our Website or interacted with our products and services. If you consent to these cookies, you may experience targeted advertising.

Do Not Track and Third Party Tracking Disclosure

Certain mechanisms may allow you to send web browser signals, known as “Do Not Track” (“DNT”) signals, indicating your choice to disable tracking on the Website. We do not respond to browser do not track signals at this time. We may not be aware of or able to honor and respond to every such mechanism. More information about “do not track” is available at

Third parties, other than our service providers (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Site. That said, we cannot control third party tracking and there may be some third-party tracking that occurs without our knowledge or consent.

13. Your Privacy Rights

Depending on the jurisdiction you reside in, you may have certain rights in relation to the personal information we have collected about you. These are detailed below. These rights are not absolute and do not always apply in all cases, for example residents of non-EU countries may not be entitled to certain rights which may only apply to EU residents. We will let you know in our correspondence with you whether and how we will be able to meet your request relating to your rights, and will never discriminate against or provide discriminatory treatment to any individuals exercising their privacy rights under applicable regulations. If we are not able to meet your privacy rights request, we will explain why, and provide details of any further action you may take. For example, we may explain how to appeal against a decision or contact a relevant data protection supervisory authority.

Your privacy rights are detailed below:

  • If you are a California resident, you have the right to direct us to not sell your personal information.
    • While we do not sell personal information in exchange for monetary consideration, we do share, and over the preceding twelve months may have shared, personal information for other benefits that could be deemed a “Sale,” as defined by the California Consumer Privacy Act in the California Civil Code 1798.140 section (t)(1). This includes sharing of identifiers (such as IP address or email address), commercial information (such as product interest), and internet or other electronic network activity usage data with advertising partners and networks, and website analytics companies.
    • With respect to our use of third-party marketing cookies, you can always customize your settings at any time. See Section 12 “Cookies Notice” for further information on how to do this.
  • Right of Access/Right to Know: You may have the right to make a request for details of your personal information and a copy of that personal information. Depending on your residency (e.g., for California residents), this may also include rights to know:
    • The categories and specific pieces of Personal Information that we have collected about you;
    • The categories of sources from which the Personal Information is collected;
    • The business or commercial purpose for collecting or sharing your Personal Information;
    • The categories of third parties with whom we share your Personal Information;
    • The categories of personal information that we have “sold” about you, as well as the categories of third parties to whom we sold the information.
  • Right to Rectification: You may have the right to have inaccurate information about you corrected or removed;
  • Right to Deletion/Right to Erasure: You may have the right to have certain personal information about you deleted from our records;
  • Right to Restriction of Processing: You may have the right to ask us to use your personal information for certain restricted or specified purposes only;
  • Right to Object to Processing: You may have the right to object to us collecting, using, sharing, or storing (collectively “processing”) your personal information in certain cases;
  • Right to Portability: You may have the right to ask us to transfer your personal information to another company or individual in a computer-readable format;
  • Right to Withdraw Consent: You may have the right to withdraw any permission (or “consent”) you have given us to handle your personal information;
  • Right in relation to Automated Decision Making: You may have the right to not be subject to automated decision making, or the right to have a manual review of the decision, as well as be informed of information regarding the logic used to make any automated decisions;
  • Right to complain or file a dispute to the relevant data protection authority: You have the right to complain to the relevant data protection authority where you think we have not used your personal information or met your rights in accordance with relevant data protection law.

To make a request related to the above privacy rights, please contact us via email at, providing us with details on the request type you wish to make.

Alternatively, the Privacy Office can be contacted by toll free phone number for California-based individuals exercising their rights under the CCPA - please call us at 1-855-554-MOCS (6627) - or contact us by mail at the following postal address:

Minnetonka Moccasin Co., 1113 East Hennepin Avenue Minneapolis, MN 55414, USA

14. Questions and Contacts

We hope this Privacy Notice has been helpful in explaining the way we handle your personal information and your rights to control it. For any questions or comments in relation to this privacy notice and our privacy practices generally, please contact our Privacy Office who will be pleased to help you by email at

If you feel that your personal information has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, depending on your jurisdiction, you have the right to lodge a complaint with the relevant supervisory authority for data protection and privacy.

If you live in the UK or EU, the relevant supervisory authority is the Information Commissioner’s Office:

Wycliffe House

Water Lane


Cheshire, United Kingdom


You can contact them by calling (+44) 0303 123 1113, or go online to (this opens in a new window in your internet browser; please note we cannot be responsible for the content of external websites).

If you are based outside the UK or EU, you may have the right to lodge your complaint with the relevant data protection regulator in your country of residence, where you live, or where the incident took place. Please contact should you need to support in obtaining information regarding and contact details of the relevant authority.

15. Changes to Our Privacy Notice

Any changes we make to this Privacy Policy in the future will be posted on this page. The updated Privacy Policy will take effect as soon as it has been updated or otherwise communicated to you.