Returns & Exchanges
Product Return Conditions
MinnetonkaMoccasin.com will gladly accept returns for merchandise purchased on MinnetonkaMoccasin.com. Merchandise must be returned in its original condition and sent WITHIN 60 DAYS OF ORIGINAL PURCHASE (90 days if purchased in November or December). Orders returned beyond this time period will not be accepted. Refunds will be applied back to the original form of payment. We reserve the right to refuse worn merchandise. Returned merchandise should be packed in its original packaging - both the shoebox and outside shipping carton if the outside shipping carton is in suitable condition. Returns purchased on MinnetonkaMoccasin.com will be accepted from international customers (Australia, Canada, New Zealand, Thailand and the United Kingdom), however international customers are responsible for any overseas shipping costs, applicable customs fees, and applicable charges for duty.